Report from SugarConn 2010

Hello Folks,

Just back from the SugarConn conference in San Francisco. A great time was had by all. Over 700 attendees. SierraCRM was a Silver sponsor this year and had a booth in the Solutions Showcase. We were very busy from the opening Reception on Monday all the way through closing on Wednesday.

We had a chance to meet with many of our existing customers and introduce or products and services to new folks.
All or our product demos were well received by those who stopped by. I jotted down quite a few notes of suggested improvements and  enhancement requests and thought I would share these with those who follow our blog. In no particular order here they are:

  • In Process Manager, add the ability to Asssign a Call or Task to a Team (I presume that would be Jason Eggers Security Suite Teams module)
  • Custom Module Support in all our products - but most importantly in Process Manager. This is one of our highest priorities
  • Add Campaign Results to Marketing Manager. If running a campaign that creates a call or task list - show the status of the calls or tasks
  • Have Process Manager be able to notify users of upcoming tasks or calls that are about to be assigned to them
  • Recursive Processes in Process Manager
  • Allow Process Manager to Call another Process as a Process Task
  • Add Task type of Create an Object in Process Manager
  • Add Escalation to Marketing Manager
  • Add Custom Field support in Marketing Manager

Your feedback to us is always appreciated. Let us know what you think of the above list - maybe add to this blog with your own feature requests.

Thanks
Bill
 

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