SierraCRM will be a silver sponsor at this years SugarCon 2001 in San Francisco. We will be showing all our products and speaking about how TrustMRC uses Process Manager in its estimationPRO application to bring increased profits to the contracting industry.
Customer has reported a bug in Calls generated by Process Manager when the Process Task does not have the Reminder Time check box checked and a choice selected from the associated drop down list.
We confirmed the issue and are updating our Process Manager products to fix this issue. We will be sending an email to all customers with instructions on a fix.
We have completed the testing for custom module support for our earlier product, Process Manager 5.5. If your interested in purchasing this please contact us at sierracrm.
We just installed SugarCRM 6.1 on our linux server and are beginning the process of qualification tests on our products - the first test was to try and install Process Manager Community Edition. It installed but at the end gave an error on the loading of the five pre loaded templates. Apparently one of the sugar tables we are inserting a record in has a change and we need to research.
Once we installed the product we noticed that none of the preloaded templates are there. We we will fix that and repost a new PM CE. Built a simple process on new lead and it works fine.
We have added two new videos to our demo page. One an overview of our new features, and the second a short demonstration on how to create a task on a custom module. http://www.sierracrm.com/Demos3.html
We are happy to announce the release of Process Manager 6.0. for MYSQL. Please check out our storefront for more information. Please continue to watch the blog for additional information on other product line annoucements.
If you have purchased maintenance for Process Manager in the past year, you will receive a copy of the upgrade files.
Folks,
We were setting up a Marketing Campaign here at SierraCRM and found a bug when Selecting a Marketing Query for a new Campaign.
If you create a Marketing Campaign and instead of Creating a new Marketing Query, you choose an existing one - Save2.php threw a fatal error. We found the problem to be in /modules/MKT_Marketing/metadata/detailviewdefs.php
We are sending out a notice to all customers with the updated file.
Process Manager Customers,
One of our customers has discovered a bug in Process Manager that has
been fixed as of 5/19/2010. This customer had three processes on Lead
Modify. Each of the processes was triggered on status = 'a specific
value' and a cancel event where status != 'the same value'. The
processes had an immediate stage and delayed stages. As soon as the
lead was modified to match the status - the first stage was triggered and was completed - then the delayed stages were queued up to run. However, because Process Manager had two other processes setup with cancel events on different values against the same field - the delayed stages were being removed from the queue.
A fix for this bug will be sent out to all registered owners of Process Manager.
SierraCRM's Process Manager Professional version is not installable under SugarCRM Community Edition. There is a community edtion of Process Manager available here - http://www.sugarforge.org/projects/processmanager/.
