SIERRACRMBLOG.SIERRACRM.COM

Process Manager Community Edition 5.5.1 Released on SugarForge.ORG

SierraCRM BLOG — Wed, 24 Feb 2010 16:17:00 GMT

SierraCRM has released the community edition of Process Manager 5.5.1 on www.sugarforge.org. All user guides are included in the zip file. Please download the zip file and read the UserGuide before installing.

Process Manager 5.5 Released For SugarCRM Community Edition 5.5.0

SierraCRM BLOG — Wed, 03 Feb 2010 21:12:00 GMT

What’s new in this release of Process Manager 5.5

• Utilizing SugarCRM Schedulers to run Process Manager

• SugarCRM Upgrade Wizard to Upgrade from 5.2 to 5.5

• Trigger process against Tasks

• ‘Does Not Contain’ and ‘Contains’ for filter field operators

• Support for Dates using Greater Than/Less Thans in filter field operators

• Addition of cancel field operators

• Performance Enhancements

• No longer need to setup a cron job to call Process Manager

Process Manager Enterprise for MYSQL 5.5

Bill — Tue, 02 Feb 2010 17:45:00 GMT

SierraCRM Customers,
Expect the release of Process Manager Enterprise 5.5 for MYSQL for SugarCRM 5.5.0 Community Edition to be released this week.

Thanks
Bill Convis

SierraCRM Process Manager 5.5 Upgrade

SierraCRM BLOG — Mon, 01 Feb 2010 15:35:00 GMT

SierraCRM, Inc. has released its Process Manager 5.5 upgrade to support SugarCRM Community Edition 5.5.0. This upgrade is available for customers of the Full Featured version of Process Manager 5.2, sold at www.shop.sierracrm.com. The upgrade is priced at $49.00. It is a downloadable zip file with instructions inside the zip file. Check back for info on NEW PURCHASE release.

BETA Process Manager 5.5 available on SugarForge

SierraCRM BLOG — Mon, 23 Nov 2009 19:23:00 GMT

SierraCRM, Inc. has released its BETA version of Process Manager 5.5 for SugarCRM CE 5.5. You can download this version at the SugarForge Website. www.sugarforge.org.

Routing Manager Releases

Bill — Mon, 27 Jul 2009 17:24:00 GMT

Just a quick note to let all our customers know that our third product for SugaCRM was released last week. Routing Manager is now available for purchase at our store front. The product allows SugarCRM users the capability to setup intelligent routing of objects to individual users based on attributes of the object. Additionally, we included Round Robin routing.

Thanks
Bill Convis

SierraCRM's newest product - Routing Manager

Bill — Thu, 09 Jul 2009 15:23:00 GMT

Hello SugarCRM Users,
Thought I would post a quick note that SierraCRM will be releasing a new product this summer. Will be named Routing Manager. You will be able to setup routing rules for any object in SugarCRM to route to users or roles based on attributes of the object. We may also add support for the Security Suite Teams module.

We are taking suggestions on features.

Thanks
Bill Convis

Upgrading SugarCRM with an installed Process Manager

Bill — Tue, 23 Jun 2009 17:49:00 GMT

Hello SugarCRM Community,

We just released a free download that allows our users of Process Manager to upgrade their SugarCRM from one version to the next and continue to have Process Manager work. When Process Manager is installed, part of the installation is a hook into the SugarBean.php file, this hook is a modification to SugarBean to support Process Manager.

Whenever a SugarCRM upgrade is run, a new SugarBean.php file is copied to the /data folder, thus the Process Manager hook is removed.

This zip file is a loadable module via the admin tool that checks to see if the Process Manager hook is present in SugarBean.php. If not, we update SugarBean with the modification to support Process Manager.

You can get this zip file either from out website at www.sierracrm.com or from the Process Manager project on SugarForge.

Thanks
Bill Convis

SierraCRM, Marketing Manager now available!

SierraCRM BLOG — Thu, 04 Jun 2009 18:33:00 GMT

SierraCRM, Inc. has released its latest product for SugarOS 5.2 MYSQL. You can view a demo of it at our website: www.sierracrm.com. This new module will allow you to create a query of your existing contacts and send them e-mails, create a task or run a process.

Amdocs Clarify Training available at SierraCRM, Inc.

SierraCRM BLOG — Fri, 22 May 2009 15:45:00 GMT

Check out our main page for the VIDEO PRESENTATION OF AMDOCS CONSULTING. This will give you a good understanding about our relationship with Amdocs, as well as services we can offer you direct. Look for our Training Syllabus in future announcements.

Process Manager is licensed per server.

Bill — Tue, 09 Dec 2008 18:37:00 GMT

SierraCRM, Inc. Process Manager is licensed on a per server basis.

SierraCRM will help you install!

SierraCRM BLOG — Fri, 05 Sep 2008 20:04:00 GMT

SierraCRM will help you install your version of Process Manager, Marketing Manager or Routing Manager. Please visit our store front for more information. www.shop.sierracrm.com

Welcome

SierraCRM BLOG — Sun, 13 Jul 2008 22:00:16 GMT

Welcome to SierraCRM, Inc. We work with both SugarCRM Community Edition as well as the Enterprise Edition. Look at our website for more informaiton on the services we provide. www.sierracrm.com

SierraCRM, Inc. is also a development partner with Amdocs and have installed many versions of Clarify around the globe. If you are interested in our Amdocs support and training, please contact our salesteam@sierracrm.com.